Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Personal Identification: Name, email address, mobile number, and your full home address.
• Location Data: We may collect your precise location data to help our technicians find your address more easily.
• Service History: Details of the services you have booked, including descriptions, dates, and times.

2. How We Use Your Information

Happito uses the collected data for various purposes:

• To process and schedule your service bookings.
• To send you transactional messages via SMS, WhatsApp, or Email regarding your booking.
• To improve our website functionality and customer support experience.
• To notify you about new services or special offers (you can opt-out anytime).

3. Sharing Your Information

We share your information only in the following limited circumstances:

• With Technicians: We share your name, phone number, and address with the assigned service professional so they can reach your location.
• Legal Requirements: If required by law or to protect the rights and safety of Happito, our users, or the public.

4. Data Security

We prioritize the security of your data. We implement industry-standard encryption and security protocols to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

5. Cookies Policy

Our website uses "cookies" to enhance user experience. Cookies help us understand how you use our site and remember your preferences. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

6. Your Rights & Control

You have the right to access, update, or delete the information we have on you. If you wish to close your account or request the removal of your personal data from our records, please contact our privacy officer at the email provided below.